J. W. Freeman Property ManagementAdd to Favorites
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- HoursCLOSED NOW
- Regular Hours:
Mon - Fri Sat - Phone:
Main - 915-591-8845
New Genesis Realty - 915-534-4222
- Address:
- 2112 Trawood Dr Ste A-1 El Paso, TX 79935
- Email:
- Link:
- Category
- Real Estate Rental Service
- Payment Options
Contact Info
Reviews
07/11/11
This is one of those sorry excuses for a retired military member ripping off Soldiers. As My wife and I were PCS's we had to do this separately for military reasons and on the 28th We were packing her stuff up in the truck for her to go ahead of me. This of course is a very emotional time to watch your Family leave you behind for a little while and a lot of tears and hugs and just a very emotional time. As we are in the process of doing this a lady comes by and starts changing the locks on the house. Me of course I had made sure my Wife had everything she needed but all of my belongings were still inside. I almost had to beat this lady off with a stick and tell her she could come back on the 1st when our lease was up. Mr Freeman decided to throw a $120 charge on us for the locksmith having to come back. Another bad experience was when we had to have some repairs done and our jewelry was stolen from our bedroom. This guy is a criminal and do yourself a favor and go elsewhere.
08/30/10
You think it's bad being a renter, try being the property owner. This guy and his minions ripped me off for way too long. They say they did work they never did, they hire illegal immigrants oand use generic invoices to rip you off. They billed me for expenses I didn't authorize and for expenses that were covered under warranty. They do not honor the terms of your contract, and they are rude and defensive. My poor tenants waited, unbeknownst to me, for many months for repairs that never came. In all the places I've done business, this was the least pleasant and the most costly. For all the time I spent intervening, I may as well have managed the property myself. It would have been cheaper and far less stressful. For some reason, they are unable to directly answer a question, too. The answers they do give you look like they were written by a five-year-old--completely laden with crappy punctuation, misspellings, and grammatical blunders. Do yourself a favor and avoid them at all costs.
08/26/10
WARNING!!! For all you out there looking for property to rent and expect great customer service and a great realtor DO NOT rent from this place especially to all you military out there. They are the worst realty company we have ever rented from and have no respect for their tenants or the military service members. They dont like doing any repairs to the homes they rent and you constantly have to be calling them to get anything done to your home. They are very rude and have no respect!! And the biggest one of them all is they dont refund you your deposit and if you try and contact them to find out whats going on with it you get hung up on...dont get caught up in this type of bad experience. You families out there deserve the best and you dont to be fooled by a VERY BAD realty company.
08/26/10
!!!!!!!!!!!!WARNING!!!!!!!!!!J W property management is a crook. I am a U.S. soldier and i gad to PCS to another duty station and him being a "retired major" he cept my security deposit of $1025. When i called him to ask if he sent it after 30 days he said "call you lawyer and i'll call mine" little does he know i am going to file a lawsuit towards him and get what is mine. BEWARE ALL MILITARY PERSONAL AND ANYONE ELSE TRYING TO RENT FROM HIM... IT WAS OVER 100 DEGREES OUT SIDE AND HE DIDNT WANT TO CONNECT THE A/C. HE SAID "THERE IS NO LAW THAT SAYS HE HAS TO DO THAT". I DONT WANT ANYONE ELSE TO HAVE TO GO WHAT ME AND MY WIFE ARE GOING THROUGH..SO PLEASE BEWARE!!!!!!!!!!!!!!!!WARNING!!!!!!!!!!!!!!!!