I rent often from Alamo for the service and conveniences. Have never been dissatisfied. Quick and easy, with reasonable prices. (Sometimes pretty good discounts) GO ALAMO

VERY UNPLESANT EXPERIENCE, ARRIVED LATE SEPT.30, THE ATTENDANT ASKED WHAT KIND OF CAR I SAID TIRED AND WANTING TO GET TO MY DESTINATION SUV, HE THAN BROUGHT THE CAR TO US SINCE THERE NONE AVAILABLE. TIRED AND WANTING TO GET TO MY DESTINATION I DIDN'T DO A WALK AROUND THE CAR. UPON ARRIVING MY WIFE NOTICED A SMALL DENT IN THE REAR BUMPER I SAID THEY MUST KNOW ITS THERE OR WOULDN'T RENT THE CAR, BOY WAS I WRONG. WHEN I RETURNED THE CAR I FELT LIKE A CRIMINAL BEING ACCUSED OF PUTTING THE DENT IN THE BUMPER TRIED TO EXEEPLAIN THE DENT WAS THERE SAID I SHOULD HAVE CALLED I SAID YOU SHOULDN'T HAVE RENTED THE CAR I GUESS THEY ARE LOOKING FOR A FALL GUY I HAVE RENTED FROM ALAMO FOR YEARS NEVER A ISSUE TILL NOW THEY SHOULD TRAIN THERE AGENTS IN CUSTOMER RELATIONS ALITTLE BETTER

This was our first time using Alamo at Southwest Regional Airport in Ft Myers, FL. We are Alamo Insiders and used the online check-in and skipped the counter and went right out to garage and selected our car. We had a standard car, and the car was fine, with some minimal damage/scuffs on the outside. I specifically filled out all my info online, expecting to be out the the garage a bit quicker...but was asked the same questions from the attendant that I filled out online. All in all, a good experience and we will use Alamo again. They are a good service with reasonable prices!!

I have used Alamo numerous times at the Southwest Reguonal Airport and have always had a great experience, have never waited more than 5 minutes to check in and I like the fact that you can choose any car in their inventory in your specific rental category. Convenient location, directly across the street from the airport and they open super early if you have to return the car for an early flight. Just make sure you fill the gas tank and don't leave the car super sandy from the beach and you will have an easy check in and check out!

Excellent service. Got an upgrade without paying for it. Kiosk computer was easy to do. It made check in great. no line up Karen s

I was just lucky! I found this last minute deal for a covertible and booked it. I did not upgrade at the counter and stayed with the convertible. When I got into the last converible on the lot, the mustang, the glove box was broken and would not close. I was upgraded to a new Ford Mustang that was dream drive and had under 5000 miles. Loved the car.

Awesome service will do it again same co.3rd yr. Doing it

service was good car was dependable

Nice place to rent a car as all the employees were friendly and courteous. My only problem was that they had no economy or compacts(which I had asked for) so they gave me a Cruze.