I just purchased a car from this dealership and I could not be happier. Steve Gash is a fabulous and caring salesperson. He called me several times to update me on the status of the loan application and even called me a couple of days after the sale just to see if I had any questions about the features of the vehicle. The loan officer shopped around and found me a great rate even though my credit score was lacking. I am totally satisfied with my experience at this dealership. If you are looking for exceptional customer service, go to Grayson BMW in Knoxville, TN and ask for Steve - you will not be disappointed!

I just purchased a car from this dealership and I could not be happier. Steve Gash is a fabulous and caring salesperson. He called me several times to update me on the status of the loan application and even called me a couple of days after the sale just to see if I had any questions about the features of the vehicle. The loan officer shopped around and found me a great rate even though my credit score was lacking. I am totally satisfied with my experience at this dealership. If you are looking for exceptional customer service, go to Grayson BMW in Knoxville, TN and ask for Steve - you will not be disappointed!

Never buy a car from Grayson BMW. Bought a BMW little over 17 months ago, it has been in the shop 5 times. They sell lemons.