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Details

Zpup is where all the pups go

General Info

Dog and Cat grooming and self wash

HoursCLOSED NOW
Regular Hours:
MonClosed
Tue - Thu
Fri
Sat
SunClosed

Contact Info

Phone:

Main - 401-334-7787

Address:
1525 Old Louisquisset Pike Lincoln, RI 02865
Email:

Reviews

3
5 Reviews
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anonymous

09/17/14

5.0

Zpup is now under new ownership I received a post card in the mail announced the ownership change and a 10% off coupon for my next visit. The new owner and head groomer was very nice... She took time out to introduce herself and go over exactly what I wanted for my pooches haircut. They added some cute things to the front lobby and all the new staff seems much friendlier then the old staff! I will def be back and was very happy with the service! And the cute bandana!

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anonymous

09/17/14

5.0

Zpup is now under new ownership I received a post card in the mail announced the ownership change and a 10% off coupon for my next visit. The new owner and head groomer was very nice... She took time out to introduce herself and go over exactly what I wanted for my pooches haircut. They added some cute things to the front lobby and all the new staff seems much friendlier then the old staff! I will def be back and was very happy with the service! And the cute bandana!

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anonymous

11/14/10

1.0

Horrific experience! The owner and front desk girl are haughty and mean. On my first visit they insisted on scheduling my appts for the next 8 months. I had to cancel on month 3 because my dog got very sick from food they insisted I buy from them. When I brought her in the next month they said she was a mess and they had to shave her bare. They presented me with a form to sign saying if they cut her multiple times they cant be held accountable. I said I didn't feel comfortable and took my dog home. I combed out the few matts myself. She looks great and even fell asleep while I was combing her. They are only concerned with making money and doing the bare minimum to get it. They are very sneaky trying to get you to think you have to buy only their food and have to take your dog to them every month. After $900 of vet bills and $300 at their store.. we are done!

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anonymous

12/19/09

4.0

fantastic dog groomers, friendly, helpful lots of goodies for your dog in their store, reasonable prices.

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anonymous

11/18/09

1.0

I used to go to ZPup but not anymore. Last week, the clerk was so incompetent in processing the $131.00 purchase I made with stamping the $10 off purchases card. She tried to compensate for her incompetency by offering me $10 off my next purchase, the dog grooming. Today, when I went in for my dogs grooming, another clerk dragged my dog my the leash, a 12 lb peak-a-poo, to the grooming room. She stated that I hadn't been there in a year. I was still in the store, listening to her tell the owner, this & I piped in that I was in not too long ago. They showed me their card they keep to prove that it had been over a year. When she checked the computer, it was two months ago, that I had bene there. Their customer service is awful. Pompous and rude the owner gave me my dog back and threatened to call the police on me because I wanted my $10 back on the money they owed me from their previous screw up. WARNING--don't take your dog there. They are awful. They only care about themselves.

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Categories
Pet Services, Animal Health Products, Dog & Cat Grooming & Supplies, Pet Grooming, Pet Stores
Payment Options
debit, check, cash, all major credit cards
Brands
collars and leashes, espree, jacks snacks, natures specialties
Location
Conveniently located off Rt 146 in Lincoln right by Twin River Casino
Amenities
Our self serve customers enjoy our Wash-N-Wag Rewards Program. Buy ten self washes and get the 11th for free.
Associations
New England Groomers Association
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