I live on a very small income. I saved for months to get my fur babies ear mite medicine which prevented him having seizures $80.00 only to go in and be told I could not have it without paying another $65.00 for an office visit. Could not afford both so according to them by boy goes without his medicine..

I just came back from having my cat put down there. My cat went into respiratory distress at home, she was battling cancer and I was hoping to have her pass away at home... Things were going according to plan, meaning she was resting peacefully until her breathing became very rapid, panting, so I called them, to say I was on my way, and is there anyway they could come out to my car to euthanize her, since she was in a lot of distress in the car. The receptionist right away said; (over the phone) what type of burial package would you like? She was "COLD AS ICE." Then she says; No... we won't come out to your car, you must bring the cat inside our building. I go inside and she wanted to be paid first, meanwhile, my cat was suffering, panting, gasping for air, while I was running my card in their machine. What's even worse... I stood in the exam room waiting there with my suffering cat, another 10 minutes waiting for the Vet to come into the room! I just couldn't believe it! After the shot was given, after two attempts... (she couldn't find a vain in her leg, missed completely, she ended up giving the shot in her front right leg), my cat passed... I tried to ask the Vet some questions afterward; about how my cat looked... and was she suffering? And her answer was "I don't know, I'm not familiar with your cat, you'll need to ask "Dr. Hart that question." Even the attending Tech, was very matter of fact, no sympathy. On the way out... None of the rude staff even had a kind word to offer, I carried my deceased cat through there waiting area, as they stared into there computer screens, pretending not to notice you, as you walked past them. Shame on all of them!!!

Dr Hart is the best! She is an "on the floor with your dog" kind of vet. It really shows that she cares about these animals. I've seen vets before that stand across the room and have always wondered how can you be a vet when you clearly don't like animals. Not her, she is great! She has awesome follow up too. We started a new medicine and she had us follow up with some labs which detected that they were affecting our dog's kidneys. She then went over multiple options for us and we found an option that worked for our dog. Very highly recommend her!

Caring.compassionate. Affordable. My two kittens get excellent care! I highly recommend this group!