I have never had such a poor experience at the dentist. I was a client for over a year at Gentle Dental because they were the only office who took my insurance. The reception staff is rude and incompetent when setting appointments. They often make you wait 30-45 minutes to see the dentist and often you have to wait longer in the chair. The dentist are average. I've had to go back multiple times to have them re-do the same crown. I would highly recommend going somewhere else if you'd like to have quality work done in a reasonable amount of time.