Every time I have gone to this florist I have been satisfied, however when we loss my son, My husband and I were in so much pain they were OUTSTANDING!! They brought the most experienced person out of the back area to help us. Our loss was sudden he was 14yrs old riding his bike. We were in shock and so lost. they were great Thank you so much! Please keep that kind of service and care to those hurting. It makes all difference in the world.