I've been doing business with Ted, Maxine and Randy since tax time of 2003 when a friend recommended I look at a Stratos. This is a small family owned and operated dealership where anyone who answers the phone can help solve your very important issue..and that's how they do business. They'll go out of their way to help you get into a good deal on a great boat..and they'll keep going to make sure you continue to feel like they're there to help YOU! They've helped me with issues that had nothing to do with the boat too. Hey! They do it right! So they stay busy..but be patient and understand that you're part of a BIG family..and you'll be treated with respect and special care.